Can I return my item?

Yes, you can return any unopened product within 30 days of delivery. Contact our support for instructions.

When will I receive my refund?

Refunds are processed within 5 working days after we receive and inspect your returned item.

Returns & Refund Policy

Q: How do I request a refund?

To request a refund, email us at neurothrivelimited@gmail.com with your order number and reason for return.

NeuroThrive Returns & Refund Policy

At NeuroThrive, we want you to be fully satisfied with your purchase.
If for any reason you are not happy with your order, you can return it within 30 days of delivery for a refund or replacement.

Eligibility for Returns

• Products must be unopened, unused, and in original packaging.
• Proof of purchase is required (order number or receipt).
• Returns must be made within 30 days of the delivery date.

How to Return

1. Email us at neurothrivelimited@gmail.com with your order number and reason for return.
2. We’ll send you return instructions and an address label.
3. Once we receive and inspect the returned product, we’ll process your refund within 5 working days.

Refunds

Refunds are issued to your original payment method.
Please note that shipping costs are non-refundable unless the product was faulty or damaged.

Contact

If you have questions about returns or refunds, contact us at:

📧 neurothrivelimited@gmail.com
📍 Molyes, Inniskeen, Co. Monaghan, Ireland”

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